Counseling at IE University

Our Services

We currently offer a range of services to meet the needs of our students.
Read on to find out more about well-being at IE University.

Special Education Needs (SEN)

At IE University, offering equal learning opportunities to its students takes top priority. Providing the necessary means for each student to effectively express their knowledge is fundamental to our understanding of diversity.

With this aim in mind, our University offers a series of curricular and academic adaptations for students with SEN (Special Education Needs), which are defined as special conditions that may hinder a student’s learning and challenge his or her academic achievement. These types of special learning conditions must be both certified by qualified professionals and properly documented in official reports. Similarly, the diagnosis needs to be supported by objective and standardized test results. Any student who wishes to benefit from such adaptations should provide the University with the corresponding report issued by a qualified professional in the field. The information that is provided is handled confidentially and will be filed exclusively for the intended purposes, only.

In order to initiate the request for academic adaptations, students are asked to fill out a questionnaire upon their acceptance to IE University. Our Department of SEN evaluates the submitted documentation, and provisionally issues a proposal of academic adaptations. This proposal will only be formalized after a personal interview with our Special Education Needs Coordinator at the start of the academic year.

Mental Health Series

We offer a yearly series of workshops and talks by experts and professionals, addressing mental health topics that are relevant to students' lives. These are open to all interested students.

Email us for more information on the current schedule

IEU Guided Meditation & Other Resources

Our staff offer weekly guided meditation sessions on both the Madrid and Segovia campuses. These sessions require no prior experience or preparation on part of the participants, and through them students can discover tools and techniques that will help them manage stress levels; breathing techniques, mindfulness practices, and guided imagery are employed to reduce mental chatter and confront challenges both calmly and proactively.

Further online resources can be provided by contacting the Head Mentors.

Head Mentor and Counseling Services

Speak to a Professional

All IEU students are welcome to make use of our counseling service at any point during the academic year. This service is free and confidential.

Our team is comprised of Head Mentors (IEU staff Taiki and Anna), clinical psychologists and a psychiatrist from SINEWS, our trusted mental health service partner.

For more information, or to schedule an appointment, please contact us at:



24/7 Mental Health Crisis Line

If you, a friend, or a classmate is undergoing or has just suffered a traumatic experience and require urgent and immediate assistance, we have direct telephone line to a licensed MD Psychiatrist (English/Spanish speaking). This number is posted prominently around both campuses for student reference, or can be obtained by emailing our office directly.


The IEU Mentoring & Counseling Office is located at:

Segovia Campus                                                    Madrid Campus

Student Office (In front of the Cafeteria)           Calle Pedro de Valdivia, 21, Floor 2 (Around the corner from María de Molina, 31bis)



SINEWS is IE University’s multilingual therapeutic service provider with extensive clinical experience with international university students. Its multidisciplinary team consists of clinical psychologists, psychiatrists and speech therapists. The professional staff follows a strict confidentiality protocol to provide the best care to their patients. For more information about IE University’s mental health services for students through SINEWS, contact our office. For further information:



For information on Medical Attention

Office of Student Services